General Payment Policy

1. For general garden maintenance services, payment is due after the work has been completed and will be accepted in British Pound Sterling only.

2. Payments can be made via the following options: cash, card payment (mobile card reader for debit & credit cards) or bank transfer.

 

3. Payments are required to be made within one week of the work having been carried out. After one week, late fees will be applied at the rate of £25 per day.
 

Please be advised of the following notable exceptions to point no. 1 of the General Payment Policy:
 

Payment Policy Exceptions

1. Advance payments are non-negotiably required for:​​

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1.1.    Any charges exceeding one "Full Day" work commitment

1.2.   Any charges for work being carried out which requires the hire of specialised equipment

1.3.  Any charges billed to a person who is not the resident of the property where the works are being carried out (i.e. landlords, particularly when they do not reside in the vicinity)

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2. Under exceptional, individual circumstances, advance payments may be requested. Examples for such circumstances may be, but are not limited to: previous payment delays exceeding one week, previous unreliable communication (e.g. quote provision without any response at all).

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3. Alternative payment schedules can be agreed, in writing, when garden maintenance work is being carried out at the same property on a regular basis.

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